Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I have a user that, when she opens up Firefox, her tabs open up to what she had open on August 23rd.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 9 weergaven
  • Laatste antwoord van jjboldt

jjboldt
jjboldt
more options

It's like it took a snapshot that day and now whenever she opens on a new Firefox browser, it brings up the same tabs in the same spots she had from that day. One is her gmail and it always opens to a specific email on that day. It does not ask her to "save & quit". I can get it to ask, but then it does what it's alwasy been doing. What's up with that? I removed Firefox and installed the latest version to no avail. Her homepages are set which it does open to them, just to waht she was doing back on August 23rd.

It's like it took a snapshot that day and now whenever she opens on a new Firefox browser, it brings up the same tabs in the same spots she had from that day. One is her gmail and it always opens to a specific email on that day. It does not ask her to "save & quit". I can get it to ask, but then it does what it's alwasy been doing. What's up with that? I removed Firefox and installed the latest version to no avail. Her homepages are set which it does open to them, just to waht she was doing back on August 23rd.

Alle antwoorden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file sessionstore.js in the Profile Folder
Delete the files sessionstore.js and sessionstore.bak and any existing files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js .

See http://kb.mozillazine.org/Session_Restore

jjboldt
jjboldt Vraageigenaar
more options

Strange. I have a sessionstore.js file on my pc, but the user that is having this user did not have one (or a .bak file either) so I was unable to delete anything. I've done a fresh install after completely removing what was on there. It was a more thorough removal this time so we'll see waht happens when the user tries it again. Thanks for the suggestion though.