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I exited a secure site with the Firefox close button. ZoneAlarm popped up a security alert. Now ZoneAlarm Security refuses to allow Firefox to open. If I shut down ZoneAlarm, then Firefox opens.

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wadmin
wadmin
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ZoneAlarm indicates that there was an instability.

The ZoneAlarm message that comes up each time I try to open Firefox is a Submit Error Report that contains the following informatiom, ___________________________________________

ZoneAlarm Browser Security detected problem with stability. You can help developers resolve this problem by sending some debug information to ZoneLabs server. Please select what kind of information ZoneAlarm Browser Security can send:

- Maximum information about all protected applications .... - Maximum information about unstable process ... - Minimum information about protected applications ...

Enter Your e-mail address _____

Enter any additional error information

________________________________________

I submitted this report two days ago but have heard nothing back from ZoneLabs, and Firefox still does not work.

I also tried uninstalling and reinstalling Firefox but it did not help.

ZoneAlarm indicates that there was an instability. The ZoneAlarm message that comes up each time I try to open Firefox is a Submit Error Report that contains the following informatiom, ___________________________________________ ZoneAlarm Browser Security detected problem with stability. You can help developers resolve this problem by sending some debug information to ZoneLabs server. Please select what kind of information ZoneAlarm Browser Security can send: - Maximum information about all protected applications .... - Maximum information about unstable process ... - Minimum information about protected applications ... Enter Your e-mail address _____ Enter any additional error information ________________________________________ I submitted this report two days ago but have heard nothing back from ZoneLabs, and Firefox still does not work. I also tried uninstalling and reinstalling Firefox but it did not help.

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the-edmeister
the-edmeister
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You might want to try the ZoneAlarm forum for help with that issue.
http://forums.zonealarm.org/