Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Web browser still tells me to upgrade after I've installed the latest version

  • 3 antwoorden
  • 18 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van TonyE

more options

Every time I install an upgrade to Firefox, the main page continues to tell me to upgrade to a latest version, because it thinks I'm still using an outdated version. This happens with other sites that are no longer supporting older versions, even though I'm up to date - they're just not recognising it.

E.g. YouTube continues to display that message at the top of the page asking me to update my browser, even though it is the latest version. This all happens with sites where Flash Player is needed, thinking that I'm using an outdated version of that, too, even though I'm not.

How do I get the browser to recognise that I'm using the latest version?

Every time I install an upgrade to Firefox, the main page continues to tell me to upgrade to a latest version, because it thinks I'm still using an outdated version. This happens with other sites that are no longer supporting older versions, even though I'm up to date - they're just not recognising it. E.g. YouTube continues to display that message at the top of the page asking me to update my browser, even though it is the latest version. This all happens with sites where Flash Player is needed, thinking that I'm using an outdated version of that, too, even though I'm not. How do I get the browser to recognise that I'm using the latest version?

Gekozen oplossing

You need to reset your user agent string (identifies the version of Firefox). Yours is "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/2.0.0.14;MEGAUPLOAD 1.0", it has been altered by the megaupload add-on and is stuck on Firefox 2.0.0.14. For details of how to reset the user agent string so that it shows the correct version of Firefox see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

Gekozen oplossing

You need to reset your user agent string (identifies the version of Firefox). Yours is "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/2.0.0.14;MEGAUPLOAD 1.0", it has been altered by the megaupload add-on and is stuck on Firefox 2.0.0.14. For details of how to reset the user agent string so that it shows the correct version of Firefox see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

Thanks TonyE!

It worked. I should have asked this ages ago.

more options

You're welcome