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Hate 4, Tried system restore to get version 3 back, now firefox won't open

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  • 6 hebben dit probleem
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  • Laatste antwoord van huock

filarski
filarski
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After upgrading to ver. 4 I had to start using I.E. to use court report sites and county tax sites, and had other problems so I need to revert to ver.3

I did a system restore and now Firefox will not open. (vista home premium)

After upgrading to ver. 4 I had to start using I.E. to use court report sites and county tax sites, and had other problems so I need to revert to ver.3 I did a system restore and now Firefox will not open. (vista home premium)

Gekozen oplossing

NO PROBLEM.

Go to "programs and features" in your control panel. You will see your old version of 3.6 there and NO version 4.

Uninstall version 3.6 DO NOT click the box to delete your stuff.

Go here and re-install version 3.6.17: http://www.mozilla.com/firefox/all-older

This will repair your version 3 and you will be up and running with your old bookmarks, etc.

I've had a dozen calls from people with this problem, and this is the solution.

Enjoy your v.3.6.17

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Here's the process to reinstall Firefox 3.6:

You can download an installer for Firefox 3.6 from http://www.mozilla.com/firefox/all-older


Before running it I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information (copy whole profile folder).

Close Firefox 4, and uninstall it. Do not remove your personal data and settings, just the program. Some people report it's okay to skip this step.

Then finally you can reinstall Firefox 3.6. Unless you have installed an incompatible add-on, it should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

Finally, just a note that System Restore may have changed the registry settings from Firefox 4 to Firefox 3.6, but doesn't actually change the program files, so that could be why it's broken.

filarski
filarski Vraageigenaar
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I can't back it up and "close Firefox 4" becasue Firefox 4 won't open

huock
huock
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Gekozen oplossing

NO PROBLEM.

Go to "programs and features" in your control panel. You will see your old version of 3.6 there and NO version 4.

Uninstall version 3.6 DO NOT click the box to delete your stuff.

Go here and re-install version 3.6.17: http://www.mozilla.com/firefox/all-older

This will repair your version 3 and you will be up and running with your old bookmarks, etc.

I've had a dozen calls from people with this problem, and this is the solution.

Enjoy your v.3.6.17