Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

unable to apply update

  • 2 antwoorden
  • 18 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van islam.ali

more options

PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

Alle antwoorden (2)

more options

I had this problem when I log on to a standard account. When I log on windows with an administrator account things work ok. I wish this helps.

more options

I found the solution for this problem here and it works for me: https://support.mozilla.com/en-US/questions/850542