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Why is Tiscali/Talk talk webmail not accessible using firefox - since afternoon today - 28 June

herbwhitlock
herbwhitlock
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Unable to access tiscali mail inbox since afternoon. Tiscali help-line stated that outlook express should be used as a problem exists with Firefox that will continue for time to come!! So, why am I not able to open my Inbox following successful entry into my mailbox?

Unable to access tiscali mail inbox since afternoon. Tiscali help-line stated that outlook express should be used as a problem exists with Firefox that will continue for time to come!! So, why am I not able to open my Inbox following successful entry into my mailbox?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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For some time to come, meaning they haven't fixed it yet...

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?