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I keep getting the message, "Windows cannot find 'c:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I get it when I either try to open it from the Start menu or from the desktop icon.

sarasledz
sarasledz
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I've just installed Firefox on my laptop and keep getting the message, "Windows cannot find 'c:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I get this message whenever I either try to open it from the Start menu or from the desktop icon. I've never gotten it to work and even uninstalled it and then redownloaded it and still cannot get it to open. Any help would be greatly appreciated!!!!

I've just installed Firefox on my laptop and keep getting the message, "Windows cannot find 'c:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I get this message whenever I either try to open it from the Start menu or from the desktop icon. I've never gotten it to work and even uninstalled it and then redownloaded it and still cannot get it to open. Any help would be greatly appreciated!!!!

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Are you installing from the official site? http://www.mozilla.com/firefox

If you use Windows Explorer (My Computer) to check that path, is the Mozilla Firefox folder there? That is the normal installation location, but I think it's worth checking.

If the folder isn't there or firefox.exe is not in it, I wonder whether some other software might be interfering. You might want to run some supplemental security scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/