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I get a window that says additional Software is required for QuickTime to playback this media.

  • 3 antwoorden
  • 13 hebben dit probleem
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  • Laatste antwoord van cor-el

susiemuse
susiemuse
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I get a window that says additional Software is required for QuickTime to playback this media. I checked, and found that I have a more updated version than the one I would be able to download. There is other software available, but it is all about video, and not what I need. I also know that the media it is talking about (on my own webpage) is not a plug-in. To whom can I actually talk about this? My own webpage will often not play the audio clip! My son put the clip on; sometimes it has a black play button, sometimes not. My son says clip is NOT done with a plugin. But usually while I am using Firefox I get a message that I am missing software.

I get a window that says additional Software is required for QuickTime to playback this media. I checked, and found that I have a more updated version than the one I would be able to download. There is other software available, but it is all about video, and not what I need. I also know that the media it is talking about (on my own webpage) is not a plug-in. To whom can I actually talk about this? My own webpage will often not play the audio clip! My son put the clip on; sometimes it has a black play button, sometimes not. My son says clip is NOT done with a plugin. But usually while I am using Firefox I get a message that I am missing software.

Alle antwoorden (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you post all link to the page with that (media) file?

Is there a MIME type (which) send with that (media) file?

What is the file extension of that (media) file?

It is possible that QT has registered that file extension, but isn't able to handle it after all.
It wouldn't be the first time that his happens.

susiemuse
susiemuse Vraageigenaar
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<embed src="http://deanearnold.com/songs/02%20_Deed%20I%20Do.mp3" width="18" height="16" autoplay="false"></embed> 'Deed I Do

is the link.

cor-el
cor-el
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  • Top 10 Contributor
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That code doesn't have a MIME Type specified, so maybe add something like audio/mpeg or audio/mpeg3 or audio/mp3 that QuickTime can use if it is your own website.
The Firefox knows which plugin to use.
You can see the supported MIME tpyes of each plugin on the about:plugins page.
You can open about: pages via the location bar like you open a website.

<h3>
<embed src="http://deanearnold.com/songs/02%20_Deed%20I%20Do.mp3" type="audio/mpeg" width="18" height="16" autoplay="false"></embed>
'Deed I Do</h3>