Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't log onto Skype...shows lack of active internet connection: solutions?

  • 3 antwoorden
  • 6 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van Hasan

more options

I'm having problems logging into Skype. I've reloaded Skype, checked the firewall, and still unable to get online. A pop-up indicates that there is not an active internet connection, but that doesn't seem possible. I am on a Toshiba laptop with Vista, and connected with a AT&T modem. Firefox works fine on all other applications. Without live people to talk to at Skype, I don't know what else to try. Thanks if you have help to get this resolved.

I'm having problems logging into Skype. I've reloaded Skype, checked the firewall, and still unable to get online. A pop-up indicates that there is not an active internet connection, but that doesn't seem possible. I am on a Toshiba laptop with Vista, and connected with a AT&T modem. Firefox works fine on all other applications. Without live people to talk to at Skype, I don't know what else to try. Thanks if you have help to get this resolved.

Alle antwoorden (3)

more options

Try to Configure the Connection Settings of Skype as they are Set in Firerfox

Check and tell if its working.

BTW: This is a Skype problem, so ask this from Skype Technical Support

Bewerkt door Hasan op

more options

Thanks for trying, but that didn't seem to work either. The only connection settings I could find were those that allow getting thru the firewall, and those looked to be compatible. Are there others , and how do you check them? Skype tech assistance is virtually non-existant, providing only possible solutions on their website: no live person to talk to. Thanks again.

more options