Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

back/forward arrows are greyed over and wont work

  • 3 antwoorden
  • 3 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van cor-el

MaggieKay
MaggieKay
more options

Im using Firefox 5.1, though now the back/forward arrows (far left) have disappeared, they are now a grey colour and will not function, i.e. if I want to click back a page to check something, the arrow no longer works so I cannot do it. Ive tried everything - helpppppppppppp

Im using Firefox 5.1, though now the back/forward arrows (far left) have disappeared, they are now a grey colour and will not function, i.e. if I want to click back a page to check something, the arrow no longer works so I cannot do it. Ive tried everything - helpppppppppppp

Alle antwoorden (3)

David McRitchie
David McRitchie
more options

Extensions that may cause problems, disable if present

  • McAfee Site Advisor
  • PC DiskSuite (not sure if it is an extension)
  • AVG Safe
  • (information on |Problematic extensions)

One of these may fix problem

  • http://kb.mozillazine.org/Corrupt_localstore.rdf
  • create a bookmarks backup and restore it, may fix problems, I've never had to delete or rename my places.sqlite file yet, which would lose history, which is needed for the AwesomeBar to work properly or anything else that involves history.
    1. Ctrl+Shift+B to bring up Library List
    2. Import and Backup
    3. Backup to c:\temp\bookmarks-2011-08-14.json (or whatever current date is)
    4. Import and Backup
    5. Restore > choose file > c:\temp\bookmarks-2011-08-14.json
    6. see if problem is fixed
  • https://support.mozilla.com/en-US/questions/851574
Hasan
Hasan
more options

Troubleshooting extensions and themes

Troubleshooting Plugins

Locked or Damaged places.sqlite

Check and tell if its working.

Bewerkt door Hasan op

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.