Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox process continues running, firefox is not accessible without task manager/end process

  • 4 antwoorden
  • 29 hebben dit probleem
  • 15 weergaven
  • Laatste antwoord van gyrussfanx

fsheff
fsheff
more options

Closing firefox does not end the firefox.exe process; attempting to open firefox results in the "FIREFOX IS ALREADY RUNNING" message; there is no way to open firefox without going to task manager and ending the firefox.exe process.

Closing firefox does not end the firefox.exe process; attempting to open firefox results in the "FIREFOX IS ALREADY RUNNING" message; there is no way to open firefox without going to task manager and ending the firefox.exe process.

Gekozen oplossing

See "Hang at exit":

Dit antwoord in context lezen 👍 0

Alle antwoorden (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekozen oplossing

See "Hang at exit":

fsheff
fsheff Vraageigenaar
more options

Thanks to the answerers; I'd have gotten closer by myself if there had been some ëarlier nexus between my "doesn't close" and the knowledgeable community's "hang". Now my task is to re-enable the add-ons one by one to isolate the culprit. So far the Orange Surge" theme has been exonerated.

Bewerkt door fsheff op

fsheff
fsheff Vraageigenaar
more options

Seems as if it is Symantec IPS 3.2 that has the effect of blocking firefox.exe's closure.

gyrussfanx
gyrussfanx
more options

I do not have an answer myself but I have seen this issue for some time now. I recall during the installation of the latest version of Firefox that it complained about Symantec software and some kind of incompatibility but I don't recall what it was. I do recall it saying that it would disable the feature but when I went into the addons (this morning) and looked they were all enabled. I narrowed down the hang to the exact problem everyone has above. I am questioning what happened between the newest install and finding the offending addon enabled? I don't know how that would have happened. Did a new Symantec install add in a newer version and re-enable it? Did the Mozilla install fail to disable it in the first place? Does this issue really belong to Symantec?