Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

after i upgraded to firefox 7 most videos i try to watch, the video stutters and skips while the audio runs fine

asoonline
asoonline
more options

i was running an earlier version of firefox (don't remember which version) and i could play videos just fine. then i upgraded to firefox 7 to use gmail properly, and since then most of the videos i try to watch don't run properly. the audio runs fine without and catches or skips, but the video would play for a few seconds then freeze/lock-up/stick for a few seconds the skip to the current spot then play for a few seconds and get stuck and so on. this happens on most of the video players i try and use like megavideo, veoh, and hulu.

i was running an earlier version of firefox (don't remember which version) and i could play videos just fine. then i upgraded to firefox 7 to use gmail properly, and since then most of the videos i try to watch don't run properly. the audio runs fine without and catches or skips, but the video would play for a few seconds then freeze/lock-up/stick for a few seconds the skip to the current spot then play for a few seconds and get stuck and so on. this happens on most of the video players i try and use like megavideo, veoh, and hulu.

Alle antwoorden (3)

ideato
ideato
more options

windows xp  ?

take a look:

https://support.mozilla.com/en-US/questions/882621

thank you

asoonline
asoonline Vraageigenaar
more options

i looked at that link and even tried some of the fixes it suggested but it didn't fix the problem. i still get skips and jumps in the video playing while the audio runs fine. i have tried restarting in safe mode and that didn't fix it. i watch alot of videos online, but as it is, it is making it almost impossible to watch videos and understand what is going on.

HalfDemonInuyasha
HalfDemonInuyasha
more options

Yeah, I also tried the various numbers of "fixes" and also turned down video quality to low/standard rather than HQ/HD, but the video itself still stutters/freezes/etc (but the sound also still goes fine like normal)...