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Firefox hangs (at anytime; nothing works/helps; keyboard useless) & constantly get no response/action; I get Firefox "not responding" message at top-left of window.

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Firefox hangs at anytime. Nothing works, (mouse/keyboard). Sometimes after 1 or 2 min. it works again, other times it freezes & I must re-boot (cut power & restore power) as keyboard or mouse does not respond. This happens at anytime, not when doing any specific task. Also have an unrelated question: I have have 2 Firefox icons on my desktop & 2 on my bottom toolbar, one reads as "Mozilla Firefox" & one as "Mozilla Firefox (2)". Is it possible I have 2 versions/programs installed & if so, how do I verify & correct this?

Firefox hangs at anytime. Nothing works, (mouse/keyboard). Sometimes after 1 or 2 min. it works again, other times it freezes & I must re-boot (cut power & restore power) as keyboard or mouse does not respond. This happens at anytime, not when doing any specific task. Also have an unrelated question: I have have 2 Firefox icons on my desktop & 2 on my bottom toolbar, one reads as "Mozilla Firefox" & one as "Mozilla Firefox (2)". Is it possible I have 2 versions/programs installed & if so, how do I verify & correct this?

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You may somehow have installed a second copy of firefox. (I deliberately have multiple versions installed) Have you been trying the Beta or Aurora channels of Firefox ?

You may have just copies the shortcut icons. I use XP but assume Vista is similar, and that if you right click the icons they will allow you to see the properties, that will include the path to the firefox program firefox.exe . Do both shortcuts point to the same file and location ?

Another possibility is that one icon is for normal use, and another for safe mode, again something you will discover if you study the properties.

For general information see

There are currently two reasons for hangs that are frequently reported