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Can't use my Comcast/Xfinity email on mozilla any more have to use google chrome to access it. I can log on through comcast/xfinity homepage but it will not let me read my email, just keeps redirecting me to inbox preview. Can this be corrected?

  • 2 antwoorden
  • 30 hebben dit probleem
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  • Laatste antwoord van Rene

keri_w
keri_w
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Can't use my Comcast/Xfinity email on mozilla any more have to use google chrome to access it. I can log on through comcast/xfinity homepage but it will not let me read my email, just keeps redirecting me to inbox preview. I used to have no problem before firefox 7. Can this be corrected? Or should I discontinue using Firefox?

Can't use my Comcast/Xfinity email on mozilla any more have to use google chrome to access it. I can log on through comcast/xfinity homepage but it will not let me read my email, just keeps redirecting me to inbox preview. I used to have no problem before firefox 7. Can this be corrected? Or should I discontinue using Firefox?

Alle antwoorden (2)

the-edmeister
the-edmeister
  • Moderator
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Using either Chrome or IE, open preferences for your Xfinity Connect account and select the Connect Lite interface. Then, when you login to your account using Firefox that redirect shouldn't happen.

That Comcast problem isn't related to a specific version of Firefox, it started when Comcast upgraded the web mail interface back in April or May.

Rene
Rene
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Thank you! Thank You! Thank You!!! I have been arguing with Comcast for 6 months on this. They told me to uninstall and reinstall Firefox. Then I found this website and there was my solution. It worked. It was annoying that they told me to use internet explorer. The worst part is I pay them monthly. Well, as soon as my contract is up, I am done with Comcast. They still haven't figured out why my favorite stations aren't coming in. Funny thing is my roommate has Direct t.v. with no problems. At half the price. See ya Comcast. I am done paying for shabby over priced service. Thank you Firefox. I can't believe I pay for crappy service and this is free.