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drop down lists don't diplay, just flash for an instant

  • 3 antwoorden
  • 2 hebben dit probleem
  • 16 weergaven
  • Laatste antwoord van cor-el

crossgj
crossgj
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Drop down lists display in Internet Explorer, but not when I'm using Firefox. I'm using version 7 on Windows 7. The list flashes for a second but doesn't display for a selection. If I enter the first letter of a list item, the item will be retrieved as a selection.

Drop down lists display in Internet Explorer, but not when I'm using Firefox. I'm using version 7 on Windows 7. The list flashes for a second but doesn't display for a selection. If I enter the first letter of a list item, the item will be retrieved as a selection.

Alle antwoorden (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

crossgj
crossgj Vraageigenaar
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Thanks for the suggestion. I followed your suggestion and ran the program in safe mode. My problem still exists. I then re-installed version 7 and unfortunately still have the same issue. Any other ideas.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

You can also try to disable plugins to see if that helps.