Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

when trying to upgrade, get error that i do not have sufficient priveleges

  • 2 antwoorden
  • 2 hebben dit probleem
  • 4 weergaven
  • Laatste antwoord van mbmcnicholas

mbmcnicholas
mbmcnicholas
more options

I am trying to install the upgrade on my imac. When I move the firefox icon to my application folder, I get an error message: you do not have sufficient privileges. I have full admin privileges on this machine

I am trying to install the upgrade on my imac. When I move the firefox icon to my application folder, I get an error message: you do not have sufficient privileges. I have full admin privileges on this machine

Gekozen oplossing

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekozen oplossing

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

mbmcnicholas
mbmcnicholas Vraageigenaar
more options

As it turned out, my daughter had originally install firefox on my imac while signed on in her account. Even though we both had admin privileges it would not allow me to upgrade. I logged into her account and retried and it worked.