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Bookmarks disappeared 3 days after upgrading to version 8

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  • 11 hebben dit probleem
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  • Laatste antwoord van cor-el

Jennv
Jennv
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I upgraded to Firefox 8 three days ago. Today, I opened Firefox and clicked on "bookmarks". All of the folders I created to sort my bookmarks were gone. The only bookmarks I have left are those that were in the "unsorted bookmarks" folder. I tried the "restore" command (Show All Bookmarks>Import and Backup> Restore>) but it didn't work; I clicked on each date shown, but my bookmarks and my folders did not come back. Now what? My bookmark folders were all under "Bookmark Menu", if that helps. Thanks!!

I upgraded to Firefox 8 three days ago. Today, I opened Firefox and clicked on "bookmarks". All of the folders I created to sort my bookmarks were gone. The only bookmarks I have left are those that were in the "unsorted bookmarks" folder. I tried the "restore" command (Show All Bookmarks>Import and Backup> Restore>) but it didn't work; I clicked on each date shown, but my bookmarks and my folders did not come back. Now what? My bookmark folders were all under "Bookmark Menu", if that helps. Thanks!!

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lucoia
lucoia
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For me it was the "browser virtalization" of zone alarm, I disabled it, deleted the places.sqlite in the mozilla appdata folder to create a new profile and everything comes back to normal.

cor-el
cor-el
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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.