Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Your latest update prevents me from communicating on Yahoo Messenger. No problem with IE. How do I fix? I don't like updates that cause problems. If it ain't broke don't fix it

  • 2 antwoorden
  • 4 hebben dit probleem
  • 10 weergaven
  • Laatste antwoord van sportsnut

sportsnut
sportsnut
more options

I am unable to use Yahoo Messenger when connected to Firefox. Mail works but not messenger. I receive notice of message but when I try to open the message and respond, nothing happens. Neither can I initiate a chat. I tried using IE and all Yahoo services work fine so the problem is with your last update. I want to reinstall the previous version. you should not automatically update versions if problems like this are going to occur. Please respond with a fix.

I am unable to use Yahoo Messenger when connected to Firefox. Mail works but not messenger. I receive notice of message but when I try to open the message and respond, nothing happens. Neither can I initiate a chat. I tried using IE and all Yahoo services work fine so the problem is with your last update. I want to reinstall the previous version. you should not automatically update versions if problems like this are going to occur. Please respond with a fix.

Gekozen oplossing

A slight "work-around" if you know that the contact is going to chat with you...

Keep a chat tab open for them. If there is already an open tab, chat works fine.

When you click on their name, two tabs will appear - the one showing a constant loading "dial". Close that one. Then just keep the other tab open.

I know it is impractical if you have many contacts that chat with you, but if you have just a couple, it's at least a possibility to be able to chat with them through Mail.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

Rhonda_Pinion
Rhonda_Pinion
more options

Gekozen oplossing

A slight "work-around" if you know that the contact is going to chat with you...

Keep a chat tab open for them. If there is already an open tab, chat works fine.

When you click on their name, two tabs will appear - the one showing a constant loading "dial". Close that one. Then just keep the other tab open.

I know it is impractical if you have many contacts that chat with you, but if you have just a couple, it's at least a possibility to be able to chat with them through Mail.

sportsnut
sportsnut Vraageigenaar
more options

Thanks for the suggestion Rhonda. You're correct in saying this is impractical though. The fact is, I can't open a tab to keep it open. After doing some online research, I was able to locate a site where I could download a previous Firefox version (6.0). Problem solved! Google: "How can I find a previous version of Firefox. As I stated in my original question, Mozilla should not update w/o making certain it doesn't create these issues. I spent hours on this. I also turned off auto updates. I appreciate your suggestion. Thank you!