Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't get Firefox to open

  • 1 antwoord
  • 2 hebben dit probleem
  • 19 weergaven
  • Laatste antwoord van cor-el

GloriaHeim
GloriaHeim
more options

I can't get FireFox to open. It says it is running and I need to close the windows. But can't even get it to open to do anything. I have rebooted and cleaned the cache--nothing helps. It won't let me uninstall--says I have to close the windows that it is already running. I can't close anything when the page won't come up. I can't uninstall or re-install it won't open to do anything. Need help..Thank you My icon for Mozilla Firefox is on the start up page but when I click on it--I get nothing.

I can't get FireFox to open. It says it is running and I need to close the windows. But can't even get it to open to do anything. I have rebooted and cleaned the cache--nothing helps. It won't let me uninstall--says I have to close the windows that it is already running. I can't close anything when the page won't come up. I can't uninstall or re-install it won't open to do anything. Need help..Thank you My icon for Mozilla Firefox is on the start up page but when I click on it--I get nothing.

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: