Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

What plug-in or extension is this?

  • 2 antwoorden
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van IttyBitty

IttyBitty
IttyBitty
more options

After updating to FF 14 (from 13) a box appears in the upper left corner of my screen.

Screenshots follow:

http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at24723PM.png

http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30810PM.png

http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30815PM.png


It seems to always appear on top of whatever I have on the screen at the time and will not go away.

Can anyone help me id this?

Thanks.

After updating to FF 14 (from 13) a box appears in the upper left corner of my screen. Screenshots follow: http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at24723PM.png http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30810PM.png http://s88.photobucket.com/albums/k164/lofenloc/FireFox%2014/?action=view&current=Screenshot2012-07-25at30815PM.png It seems to always appear on top of whatever I have on the screen at the time and will not go away. Can anyone help me id this? Thanks.

Gekozen oplossing

That doesn't look like a part of Firefox. Does the block only appear in Firefox?

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

Chris Ilias
Chris Ilias
  • Moderator
more options

Gekozen oplossing

That doesn't look like a part of Firefox. Does the block only appear in Firefox?

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

IttyBitty
IttyBitty Vraageigenaar
more options

Hi Chris,

Thanks for the reply, apparently it is the 1Password extension and it (as of now) is not compatible with FF 14.

IB