Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 1 antwoord
  • 6 hebben dit probleem
  • 9 weergaven
  • Laatste antwoord van cor-el

more options

Since installing the latest Java update and Version 15 of Firefox, Firefox has been crashing when going to certain websites (example: the java website where you check the Java version on your system). When going to the above website, Firefox seems to close but when you click to restart it you get a window that says Firefox is already running. You have to then go to Task Manager Processes and close the firefox.exe *32 process. Then, when you re-start Firefox, it doesn't automatically go to your home screen. You have to hit the home button. If you than close Firefox and re-start it, it will go to your home page normally. Since I updated to Version 15 of Firefox and installed the new Java update at the same time, I don't know which is causing the problem.

Since installing the latest Java update and Version 15 of Firefox, Firefox has been crashing when going to certain websites (example: the java website where you check the Java version on your system). When going to the above website, Firefox seems to close but when you click to restart it you get a window that says Firefox is already running. You have to then go to Task Manager Processes and close the firefox.exe *32 process. Then, when you re-start Firefox, it doesn't automatically go to your home screen. You have to hit the home button. If you than close Firefox and re-start it, it will go to your home page normally. Since I updated to Version 15 of Firefox and installed the new Java update at the same time, I don't know which is causing the problem.

Alle antwoorden (1)

more options

Maybe try the 32 bit Java 6 update 35 to see if that works better.

See Java Platform > Java SE 7U7 or Java 6U35 (Download JRE)