Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Adobe Flash Player lPlug in problem

  • 1 antwoord
  • 23 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van ideato

kenmaitland
kenmaitland
more options

When I open a page which requires Flash Player I get a message box indicating "Adobe Flash Player 11.4.r402 has stopped working", with the sub comment "Windows is checking for a solution to the problem." I have uninstalled my flash player and reinstalled it, no luck. I have removed Firefox and reinstalled with the same problem. I have disabled Flash plugin, after which I try a live feed from BBC this web site informed me I required a plug in, as expected. I don't have this problem with Internet Explorer. The actual flash version installed is: 11.4.402.265. Any advice?

When I open a page which requires Flash Player I get a message box indicating "Adobe Flash Player 11.4.r402 has stopped working", with the sub comment "Windows is checking for a solution to the problem." I have uninstalled my flash player and reinstalled it, no luck. I have removed Firefox and reinstalled with the same problem. I have disabled Flash plugin, after which I try a live feed from BBC this web site informed me I required a plug in, as expected. I don't have this problem with Internet Explorer. The actual flash version installed is: 11.4.402.265. Any advice?

Alle antwoorden (1)

ideato
ideato
more options

Hi kenmaitland,

try to Turn off hardware acceleration in Firefox and "disable the hardware acceleration" in the Flash Player too :

http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

also try to Disabling Protected Mode in Flash (the link is for 11.3, do the same for 11.4), see the same in "Last resort" in the next link from adobe forum http://forums.adobe.com/thread/1018071?tstart=0

If you still have crashes you must download and Install Flash 10.3 but first uninstall your current version with adobe uninstaller program .


thank you