Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

can't login forum

  • 3 antwoorden
  • 2 hebben dit probleem
  • 10 weergaven
  • Laatste antwoord van cor-el

more options

hi,

I have faced login problem when I tried to login to the below forum.

http://www.investalks.com/forum/logging.php?action=login

Sorry it is a mandarin webpage. Everytime when i key in the verification code, it will always show X(incorrect). But I found one interesting thing is when I turn firefox to "Private Browsing Mode", the verification code will show the correct and i can login normally. But it is not convenience for me to using private browsing as I need to key in password everytime.

I have captured the screen shot as below

[IMG]http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg/IMG http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg

can I request your help to solve my problem?

Thank you very much.

regards wan

hi, I have faced login problem when I tried to login to the below forum. http://www.investalks.com/forum/logging.php?action=login Sorry it is a mandarin webpage. Everytime when i key in the verification code, it will always show X(incorrect). But I found one interesting thing is when I turn firefox to "Private Browsing Mode", the verification code will show the correct and i can login normally. But it is not convenience for me to using private browsing as I need to key in password everytime. I have captured the screen shot as below [IMG]http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg[/IMG] http://i658.photobucket.com/albums/uu304/wan3149/temp/problem_zps51dfa9e9.jpg can I request your help to solve my problem? Thank you very much. regards wan

Alle antwoorden (3)

more options

This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Note that the cookies from a regular session and the disk cache are disabled in Private Browsing mode.

more options

dear cor-el.

Thank you very much for your help.

your solution is works and it has solved my problem!

Brilliant thanks!

more options

You're welcome