Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

contact board administrator

  • 7 antwoorden
  • 6 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van Rene

more options

when I try to log in to Mozilla Add-Ons I get a page that says:

Oops! We had an error.

I have cleared cookies and cache. When I try to sign in to post a question on the Mozilla Add-on Forum I get the message: The specified username is currently inactive. If you have problems activating your account, please contact a board administrator. But nowhere can I find how to contact a board administrator. HELP!

when I try to log in to Mozilla Add-Ons I get a page that says: Oops! We had an error. I have cleared cookies and cache. When I try to sign in to post a question on the Mozilla Add-on Forum I get the message: The specified username is currently inactive. If you have problems activating your account, please contact a board administrator. But nowhere can I find how to contact a board administrator. HELP!

Alle antwoorden (7)

more options

Make sure your verified your account via email.

Try with forgot password and check it out.

more options

I tried that and reset my password but when I log in it takes me to a page "oops we had an error" try refreshing or head back to addon homepage. And if I refresh or go to the homepage to log in, it takes me back to the oops page.

more options

Are you able to login with you AMO Username at https://forums.mozilla.org ? as you could ask for help in https://forums.mozilla.org/addons/viewforum.php?f=26

Bewerkt door James op

more options

When I try to log in at https://forums.mozilla.org/ I get the following message:

"The specified username is currently inactive. If you have problems activating your account, please contact a board administrator."

I can't find how to contact a board administrator.

more options

I am having a similar problem. My old user name is not recognized at MozillaZine forums. If I try to register again it says my email address is already in use and I should contact a Board Administrator to fix it.

How are these people contacted? I've run into similar situations other places as well.

Bewerkt door Rene op

more options

rellem,

MozillaZine is not related to Mozilla or to this support forum, despite the similarity in the name.

Try posting here - http://forums.mozillazine.org/viewforum.php?f=11

more options

edmeister,

I'm well aware of that fact, but there was no way to find a path to the answer until I threw it out here in the hope someone knew the answer. After all, there is a relationship between firefox and mozillaZine.

It's kind of hard to determine who is with who since it's not very clearly defined and the administration access of neither is identified.

Thanks for the info and the chiding.