Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Flash Plugins Keep Crashing at games.com wordchuck game only?

  • 4 antwoorden
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van IronMan2013

IronMan2013
IronMan2013
more options

I'm Facing The Following Problem. When Playing at games.com (WordChuck) Flash Keeps Crashing on me..However i do not confront such problem while playing any other games that require flash plugin as well.

Anyone can Help?

Here is my Crash Reports: 

2e802c9f-6112-4b05-a975-fdac97c73b9f
bp-9cbde505-c5c2-44ad-b87f-389362130603
bp-be26b856-b511-465f-ac5e-9709c2130602
bp-737caef5-8bb4-48e6-9786-e1d4b2130602
bp-66385b92-cc86-4dd7-bf7d-c45a82130529
bp-902698da-fb39-4000-a009-24fbc2130529
bp-001cf12b-13c0-4e02-b7b3-c61f32130529
bp-5c08fc65-dd4e-4ab3-9f9a-88fd12130529
bp-74876080-2a21-4775-8b29-9aaed2130529
bp-29461917-0f99-45d7-af7c-695812130529
bp-28656453-19f8-4d42-9bb1-9fe7c2130529

I Tried to disable all Addons and Tried to Play (But it Keep Crashing Anyway)...My Flash is (11.7.700.202) its Up-to-Date Last Time I Checked Today.

Thanks.

I'm Facing The Following Problem. When Playing at games.com (WordChuck) Flash Keeps Crashing on me..However i do not confront such problem while playing any other games that require flash plugin as well. Anyone can Help? ---- Here is my Crash Reports: <pre><nowiki>2e802c9f-6112-4b05-a975-fdac97c73b9f bp-9cbde505-c5c2-44ad-b87f-389362130603 bp-be26b856-b511-465f-ac5e-9709c2130602 bp-737caef5-8bb4-48e6-9786-e1d4b2130602 bp-66385b92-cc86-4dd7-bf7d-c45a82130529 bp-902698da-fb39-4000-a009-24fbc2130529 bp-001cf12b-13c0-4e02-b7b3-c61f32130529 bp-5c08fc65-dd4e-4ab3-9f9a-88fd12130529 bp-74876080-2a21-4775-8b29-9aaed2130529 bp-29461917-0f99-45d7-af7c-695812130529 bp-28656453-19f8-4d42-9bb1-9fe7c2130529</nowiki></pre> ------ I Tried to disable all Addons and Tried to Play (But it Keep Crashing Anyway)...My Flash is (11.7.700.202) its Up-to-Date Last Time I Checked Today. Thanks.

Bewerkt door cor-el op

Gekozen oplossing

I Would Like to Ask If These Crashes ID's Mean Anything at All (Or its Randomly Generated by the Firefox!!!)?

I believe the numbers are intended to be unique and identify a single crash report. As far as I know, he individual digits do not have any meaning.

Dit antwoord in context lezen 👍 0

Alle antwoorden (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

This is some standard guidance that addresses the most common issues. I'm sure you've seen some of it before, but just in case:

(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) In Firefox, un-check the box here and restart:

orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista/7/8)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?

For about another month, Adobe is still supporting Flash 10.3. This may not work as well as Flash 11.x on some sites, but probably can play videos and handle the other basics. http://www.adobe.com/special/products/flashplayer/fp_distribution3.html (scroll down for 10.3).

IronMan2013
IronMan2013 Vraageigenaar
more options

Hello,

Thank you for Your Fast Reply

I Would Like to Ask If These Crashes ID's Mean Anything at All (Or its Randomly Generated by the Firefox!!!)?

I Will Try the Downgrade in flash plugins and get back to you with result (I Tried all Others Solutions Already but no change). Concerning "Disable protected mode" it is not Safe...and i Prefer Downgrading.

I Noticed Today That the Game Crashed but the Ads in the Same Page did not Crashed at all (So What this Means anyway as They are Also Require Flash)??

Thank you, IronMan2013

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Gekozen oplossing

I Would Like to Ask If These Crashes ID's Mean Anything at All (Or its Randomly Generated by the Firefox!!!)?

I believe the numbers are intended to be unique and identify a single crash report. As far as I know, he individual digits do not have any meaning.

IronMan2013
IronMan2013 Vraageigenaar
more options

Hi,

Thank you for your Time and Effort the Problem has been solved.