Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

why do I have a deleted messages folder and a trash folder

  • 2 antwoorden
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van cor-el

barbara0577
barbara0577
more options

all of a sudden I have a deleted messages folder - have no idea why it appeared. my deleted messages used to go into the trash folder, which is where I want them to go. now some of them go to deleted messages and some into the trash. I have no idea of what the rhyme or reasoning is behind this. I've deleted the deleted messages folder numerous times but it comes right back as soon as I delete a message. all I want is for my deleted messages to into the trash. If anyone has a way to fix this, I would appreciate it.

all of a sudden I have a deleted messages folder - have no idea why it appeared. my deleted messages used to go into the trash folder, which is where I want them to go. now some of them go to deleted messages and some into the trash. I have no idea of what the rhyme or reasoning is behind this. I've deleted the deleted messages folder numerous times but it comes right back as soon as I delete a message. all I want is for my deleted messages to into the trash. If anyone has a way to fix this, I would appreciate it.

Alle antwoorden (2)

Andrew
Andrew
  • Moderator
more options

What program or provider are you referring to?

Mozilla Firefox does not have a email provider and so we are unable to also help with this issue.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Also note that your plugins listed in your System Details List show two Adobe Reader plugins.

  1. Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  2. Adobe PDF Plug-In For Firefox and Netscape "9.5.5"

You should remove the older 9.5.5 version.