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Presents my 3 mailboxex for selection but sometimes doesn't and I have to input the info. Jumpy scrolling.

robincom2
robincom2
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When I go to sign in, it sometimes shows all 3 of my boxes, and sometimes it shows non, and I have to input them manually. Also, on scrolling, i try to move it and sometimes it jumps several positions, or doesn't move at all. Also, the "back" button will not always move one character, but jumps in blocks! Example; I left caps lock on and so tried to backspace to correct it, and I hit back several times, and it jumped after several characters. Holding the back button produced several jumps of multiple characters instead of smoothly erasing them in sequence.

When I go to sign in, it sometimes shows all 3 of my boxes, and sometimes it shows non, and I have to input them manually. Also, on scrolling, i try to move it and sometimes it jumps several positions, or doesn't move at all. Also, the "back" button will not always move one character, but jumps in blocks! Example; I left caps lock on and so tried to backspace to correct it, and I hit back several times, and it jumped after several characters. Holding the back button produced several jumps of multiple characters instead of smoothly erasing them in sequence.

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Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.