Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

All bookmarks have dissapeared, unable to restore from backup.

  • 5 antwoorden
  • 5 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van alan.dexter

more options

All bookmarks missing when I turned on computer today. I have tried to restore from "Import and Back up" - get the following error message "Unable to process the backup file".

All bookmarks missing when I turned on computer today. I have tried to restore from "Import and Back up" - get the following error message "Unable to process the backup file".

Alle antwoorden (5)

more options

Unable to find your bookmarks after importing them

If you have imported your bookmarks from another browser, they may appear in the Bookmarks menu in a specific folder. To find your imported bookmarks, do the following:

   Click the Bookmarks button Bookmarks button *  on the right side of the navigation toolbar and select Show All Bookmarks to open the Library window. 
   Depending on the type of browser from which you imported, your bookmarks may appear in a specially named folder in the Bookmarks list.
       Internet Explorer. Folder name is From Internet Explorer.
       Opera. Folder name is From Opera.
       Bookmarks imported from other browsers follow a similar pattern. 
   If your source bookmarks were stored in a hierarchy of folders, the folder structure is preserved inside the specially named folder. 

If desired, you can move your imported bookmarks to other folders. For more information, see How to use bookmarks to save and organize your favorite websites.

more options

http://mzl.la/MsnLrN or follow link

more options

Hi, All my bookmarks were missing when I turned my computer on today and went to use Firefox. I have not imported them from another source. I have tried to restore them from "Import & Backup". If I select any of the last 10 days, I get the same error message "Unable to process the backup file".

more options
more options

all I want to do is get back my Bookmarks after updating from Firefox 26.0 to 27.0. Is that not possible? There is no Bookmark folders showing in the Bookmarks Toolbar (there should be), but there are a couple of old Bookmarks.


Where are my Bookmarks?