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click-through links which would otherwise open in new windows, wont open at all

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  • Laatste antwoord van Wesley Branton

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it may have something to do with the fact that i have a new laptop running windows 8 but on links which would normally open into a new window like document links or page editors won't open at all. pop-ups are allowed, and i've tried to allow new windows in general but only one will be open. not even an error box shows up.

it may have something to do with the fact that i have a new laptop running windows 8 but on links which would normally open into a new window like document links or page editors won't open at all. pop-ups are allowed, and i've tried to allow new windows in general but only one will be open. not even an error box shows up.

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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please report back soon.

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it doesn't seem to have helped, it doesn't even aknowledge that it's a link beyond the usual underlined highlighting and cursor changed - after that nothing happens

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Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!