Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When I have a file that is downloading the download arrow on the browser remains greyed out and nothing happens when I click on it.

  • 3 antwoorden
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van jenbo17

jenbo17
jenbo17
more options

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

Previously when I would download a file, the download arrow at the top of the browser window would be green and when I clicked on it it would bring up a window showing all of the current or previous downloads that I had not cleared out. Now, the arrow might turn green briefly, but then quickly goes grey, and when I try to click on it, nothing comes up. In order to see the download window, I have to go to the Firefox menu, and click on the word Downloads.

Gekozen oplossing

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

Dit antwoord in context lezen 👍 2

Alle antwoorden (3)

philipp
philipp
  • Moderator
more options

hello jenbo17, please try to reset firefox and see if this can address the issue (this will keep your bookmarks & passwords)...

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Gekozen oplossing

If this is specifically when downloading Yahoo mail attachments, some other users have been reporting intermittent problems with those as well.

jenbo17
jenbo17 Vraageigenaar
more options

Resetting Firefox resolved the problem. Thanks!