Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 4 antwoorden
  • 1 heeft dit probleem
  • 20 weergaven
  • Laatste antwoord van cor-el

more options

My Firefox constantly crashes. I have uninstalled and reinstalled it, run spyware on it, etc. Everything that has been suggested to do. This is very frustrating for whomever is using Firefox because it is constantly crashing!

My Firefox constantly crashes. I have uninstalled and reinstalled it, run spyware on it, etc. Everything that has been suggested to do. This is very frustrating for whomever is using Firefox because it is constantly crashing!

Alle antwoorden (4)

more options

I assume that you can't update your old graphics display driver from 2005?

Try to disable hardware acceleration in Firefox.


If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

more options

bp-bb827d6c-4f6f-4d84-929b-7a3a52131130

that is the most recent crash report as of 4 minutes ago. I have disabled the option you suggested, now to just wait and see if that helped. And no, I cannot update my driver anymore then what it currently is, unfortunately.

more options

Didn't work, crashed again. =/

more options

Does it help if you start Firefox in Safe Mode?

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • default toolbar layout is used (localstore-safe.rdf)
  • Javascript JIT compilers are disabled (javascript.options.*jit)
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected