Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

most videos will have normal sound but slow and jumpy video. how can i correct this?

  • 3 antwoorden
  • 8 hebben dit probleem
  • 9 weergaven
  • Laatste antwoord van guigs

apollo21lmp
apollo21lmp
more options

i have windows xp with the latest updates for xp and flash. on most sites like youtube and abc.com will have good audio that runs at normal speed. the video runs slow, is not in sync with the audio and is jumpy

i have windows xp with the latest updates for xp and flash. on most sites like youtube and abc.com will have good audio that runs at normal speed. the video runs slow, is not in sync with the audio and is jumpy

Alle antwoorden (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable hardware acceleration in the Flash plugin
  • disable protected mode in the Flash plugin (Windows Vista and later)
apollo21lmp
apollo21lmp Vraageigenaar
more options

please. i need an answer to the question that will solve my problem, not a commentary on technology of the good old days. thanks

guigs
guigs
more options

Hi apollo21lmp,

True comparing UDP to TCP could end up in a long discussion. To this day I still have debates at work and home.

How did the troubleshooting steps cor-el provided help you out with the video jumpiness? Is the Flash up to date? The latest version is 11.9.900.170.

We have more steps for you when you reply!

Cheers