Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

BBC iPlayer won't play on Firefox but will on Chrome! Why?

  • 2 antwoorden
  • 6 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van guigs

grahamt
grahamt
more options

When I try to play BBC iPlayer on my Sony Xperia Z1 Compact, I get the message on the BBC iPlayer website, "Your device is not able to support BBC iPlayer", despite this device being listed in the supported devices. However, if I try to use BBC iPlayer in Google Chrome on the same device, it works perfectly.

Why?

When I try to play BBC iPlayer on my Sony Xperia Z1 Compact, I get the message on the BBC iPlayer website, "Your device is not able to support BBC iPlayer", despite this device being listed in the supported devices. However, if I try to use BBC iPlayer in Google Chrome on the same device, it works perfectly. Why?

Alle antwoorden (2)

guigs
guigs
more options

Hi grahamt,

After testing on a few devices, it is true that currently the BBC iplayer is not compatible with this device. It does however work on tablets. http://iplayerhelp.external.bbc.co.uk.../mediaplayerfaq

It does look like however they are moving to an android app solution, please see the video player in the Play Store.

Let us know if this helps!

Cheers,

Rachel

guigs
guigs
more options

Also they are working on this issue in Bug 775919 - BBC iPlayer does not detect the Firefox UA. Please check that for updates and progress.