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Cannot print to any printer Cannot preview print

  • 5 antwoorden
  • 8 hebben dit probleem
  • 28 weergaven
  • Laatste antwoord van Matt

Malcrisp
Malcrisp
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The entire print function is not working. Thunderbird cannot "see" any of my printers, including pdf printer. It does not give any error message. Also the Print-Preview function does not work, it gives error message "an error occurred while printing". Firefox and all other applications printing okay. Thunderbird version 24.3.0. Operating under Windows 7 and 8

The entire print function is not working. Thunderbird cannot "see" any of my printers, including pdf printer. It does not give any error message. Also the Print-Preview function does not work, it gives error message "an error occurred while printing". Firefox and all other applications printing okay. Thunderbird version 24.3.0. Operating under Windows 7 and 8

Alle antwoorden (5)

Matt
Matt
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Is the problem under windows 7 or 8?

I can print preview and print in Windows 7

Malcrisp
Malcrisp Vraageigenaar
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I'm using Windows 8, but can switch to Windows 7. The fault occurs in both cases.

Matt
Matt
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This is most certainly a Try.

Open the config editor see https://support.mozilla.org/en-US/kb/config-editor reset the value of printer.print by typing as much of the entry as is needed to make it show in the list and then right clicking and selecting reset

Malcrisp
Malcrisp Vraageigenaar
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I dont have a printer.print file. There are many print.print files, all of which are set to DEFAULT setting. Others have mentioned a print.print_printer file but I dont have one of those either ! Thanks for your ongoing attention.

Matt
Matt
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has a chap with print issues yesterday, reinstalling the printer fixed it for him.