Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Additional tab opens when I start Firefox

  • 3 antwoorden
  • 3 hebben dit probleem
  • 4 weergaven
  • Laatste antwoord van Lloyd Landers

more options

Whenever I start Firefox 28.0, my homepage loads, followed immediately by a new tab with a number of website icons - why??? How do I get rid of this secondary tab???

Whenever I start Firefox 28.0, my homepage loads, followed immediately by a new tab with a number of website icons - why??? How do I get rid of this secondary tab???

Gekozen oplossing

hello lloyd, you have some malicious addons present. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

What is the string in the browser.startup.homepage option on about:config page?

Try start in Safe Mode, sometimes addons can be the cause of the problem:

Related topics:

Bewerkt door Diego Victor op

more options

Gekozen oplossing

hello lloyd, you have some malicious addons present. please try all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

This took care of the problem. Thanks!