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Since installing the latest Firefox, I am unable to shut down my computer.

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On March 19 I downloaded the latest version of Firefox. Yes, it works much more quickly, thank you, but now I am unable to shut down. The start button leads to the three choices of stand-by, shut down, or restart. But the shut-down does not take place. In desperation I tried Ctrl/Alt/Delete, without success. Please advise.

On March 19 I downloaded the latest version of Firefox. Yes, it works much more quickly, thank you, but now I am unable to shut down. The start button leads to the three choices of stand-by, shut down, or restart. But the shut-down does not take place. In desperation I tried Ctrl/Alt/Delete, without success. Please advise.

Gekozen oplossing

Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

See also:

You can check if there is still a Firefox process visible in the Windows Task Manager.

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Firefox has no impact on computer shut down, you must be having some other computer issues.

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Firefox shouldn't be able to cause such a problem. Are you sure, there's nothing else causing the problem?

Anyway, update Firefox to version 28.0 might solve your problem. Please reply back with the results.

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Gekozen oplossing

Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

See also:

You can check if there is still a Firefox process visible in the Windows Task Manager.

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Thanks for your help. I can exit using the Firefox button, which I stupidly had been ignoring!