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Why doesn't Roboform work in Firefox

  • 1 antwoord
  • 1 heeft dit probleem
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  • Laatste antwoord van kobe

dilorenzoc
dilorenzoc
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I start Firefox from the Firefox Icon.My home page is YAHOO. I go to my YAHOO Mail and I need to sign in. I go to my ROBOFORM Fill and Submit which I have been using for years and it fills the boxes with the correct Username and Password but the sign on gets rejected as being invalid. I then manually enter the same information and it is accepted as it does in Windows Explorer. This is a new Firefox problem for me.

I start Firefox from the Firefox Icon.My home page is YAHOO. I go to my YAHOO Mail and I need to sign in. I go to my ROBOFORM Fill and Submit which I have been using for years and it fills the boxes with the correct Username and Password but the sign on gets rejected as being invalid. I then manually enter the same information and it is accepted as it does in Windows Explorer. This is a new Firefox problem for me.

Alle antwoorden (1)

kobe
kobe
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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.