Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Doesn't work; need more than one sentence.

  • 3 antwoorden
  • 1 heeft dit probleem
  • 15 weergaven
  • Laatste antwoord van Matt

more options

Can't get email from server, get the old "Mailbox is full, need to compact" warning popup. I have 1) deleted messages from inbox, 2) moved all messages out of inbox so it is empty, 3) compacted, compacted, compacted, 4) searched for recommendations to fix, 5) found and deleted all .msf files from folder, 6) deleted Global index file per recommendation, 7) all index files were rebuilt by Thunderbird, 8) rebooted numerous times, 9) still see "Determining Which Messages To Index" every time I open Thunderbird and wait for it to finish. I have been working this for two days. I still get the error message that the "Mailbox is Full and Can't Hold More Messages and I Need to Compact" when I try to get mail off the server. Hoping for more recommendations. TIA.

Can't get email from server, get the old "Mailbox is full, need to compact" warning popup. I have 1) deleted messages from inbox, 2) moved all messages out of inbox so it is empty, 3) compacted, compacted, compacted, 4) searched for recommendations to fix, 5) found and deleted all .msf files from folder, 6) deleted Global index file per recommendation, 7) all index files were rebuilt by Thunderbird, 8) rebooted numerous times, 9) still see "Determining Which Messages To Index" every time I open Thunderbird and wait for it to finish. I have been working this for two days. I still get the error message that the "Mailbox is Full and Can't Hold More Messages and I Need to Compact" when I try to get mail off the server. Hoping for more recommendations. TIA.

Gekozen oplossing

do you have any files in your profile folder 4Gb in size or there about.

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

You can ignore "Determining Which Messages To Index" for now, it is irrelevant to your problem.

Try the 'Real fix' in this article.

http://kb.mozillazine.org/Compacting_folders#Compacting_does_not_seem_to_work

more options

Thank you for the assistance. I found this article earlier and followed the steps, including deleting the inbox and inbox.msf files. (I see I had forgotten to include that activity in my description of what I have already done.) After your response, I deleted the Inbox and Inbox.msf files again and gave Thunderbird another chance to rebuild it, however it didn't help. I still get the original error message.

more options

Gekozen oplossing

do you have any files in your profile folder 4Gb in size or there about.