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Why can I no longer Print anything from Firefox after installing 28.0?

  • 4 antwoorden
  • 7 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van fsharom

smurtagh
smurtagh
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Since upgrading to 28.0, I can no longer print anything from within the Firefox browser. My other applications continue to print normally, but whenever I try to print anything from Firefox, I get a "A print error has occurred" message. The Print Preview page displays only a blank, gray window. Prior to upgrading I had no problems.

Since upgrading to 28.0, I can no longer print anything from within the Firefox browser. My other applications continue to print normally, but whenever I try to print anything from Firefox, I get a "A print error has occurred" message. The Print Preview page displays only a blank, gray window. Prior to upgrading I had no problems.

Alle antwoorden (4)

Moses
Moses
  • Moderator
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Can you try to access Firefox in Safe Mode to see if the problem still exists and/or if it opens? You can follow the below instructions to start it in that mode.

  • Go to Help > Restart with add-ons disabled
  • When Firefox closes and re-opens, select Start in Safe Mode

If Firefox works fine after starting in Safe Mode, then it's most likely one of your extensions misbehaving. You can enable your add-ons back on by one until you find the conflicting extension.

Bewerkt door Moses op

fsharom
fsharom
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After a recent update to Firefox 28.0, it prints blank pages to both my regular printer and Adobe Acrobat. The print preview function of web-pages in Firefox looks normal (i.e. the page is there). I tried the suggested fix of re-opening Firefox with add-ons disabled in safe mode, but the same thing happens.

the-edmeister
the-edmeister
  • Moderator
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Different problem than you posted in your own thread.
https://support.mozilla.org/en-US/questions/996573

smurtagh said his Print Preview is grayed out and he gets an error message.

fsharom
fsharom
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Similar but different. I can access Print Preview, and it looks fine, but prints blank pages.