Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Why can't I get help from you people? Thunderbird is installed, but not working.

chatlunitique
chatlunitique
more options

I carefully followed the directions for installing Thunderbird. I am running WinXP pro. Thunderbird is there but not functioning. I am 78 years old and I need help from you re: install. I am not going to pay $$$$$to get a computer tech to come to my home and install Thunderbird. I had no trouble installing Firefox, but Thunderbird is an absolute drongo. Please call me at xxx-xxx-xxxx or email me a number to call. I need human help. PLEASE! Thunderbird just sits there but gets no mail. Regards, Sara

I carefully followed the directions for installing Thunderbird. I am running WinXP pro. Thunderbird is there but not functioning. I am 78 years old and I need help from you re: install. I am not going to pay $$$$$to get a computer tech to come to my home and install Thunderbird. I had no trouble installing Firefox, but Thunderbird is an absolute drongo. Please call me at xxx-xxx-xxxx or email me a number to call. I need human help. PLEASE! Thunderbird just sits there but gets no mail. Regards, Sara

Bewerkt door James op

Gekozen oplossing

Hi Sara, why did you install Thunderbird? What email software were you using before (for example, Outlook Express)?

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

user01229325
user01229325
more options

This appears to be your first post here and you have not provided much detail to work with. This is the Thunderbird support forum. No one is going to call or email you other than the spammers that get your info that you posted in a public forum.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Gekozen oplossing

Hi Sara, why did you install Thunderbird? What email software were you using before (for example, Outlook Express)?