Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox won't start, but possible to troubleshoot as compatibility. how can I fix this without running compatibility?

  • 2 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

dickreyes82
dickreyes82
more options

2014 April 29, Firefox works fine but April 30 it won't start, the possible to work is running compatibility (troubleshoot). Is there any solution for this without running compatibility or without formatting computer? And works during 2014 April 29.

I've already uninstall anti virus I try also restore and repair windows I've also uninstall and reinstall firefox. still doesn't work :(

2014 April 29, Firefox works fine but April 30 it won't start, the possible to work is running compatibility (troubleshoot). Is there any solution for this without running compatibility or without formatting computer? And works during 2014 April 29. I've already uninstall anti virus I try also restore and repair windows I've also uninstall and reinstall firefox. still doesn't work :(

Alle antwoorden (2)

Till Schneidereit
Till Schneidereit
more options

If you can start Firefox in troubleshooting mode but not in normal mode, it's quite likely that your problems are caused by a misbehaving addon. Try starting in troubleshooting mode, going to the addons manager and disabling all addons. Then restart in normal mode.

If that makes the issue go away, you can try re-enabling your addons one after another, restarting after each one, until you have the issue again. The you know that that addon is misbehaving and can remove it permanently.


hope that helps, till

FredMcD
FredMcD
more options

If you had an update of Firefox, the firewall may be the problem.

This problem occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again:

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)

  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet.