This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I too have the rocket replacement, thought I'd solved it, now I got yahoo....upgraded ff, no joy

  • 2 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

more options

When I go looking at image search, I used to be able to link through to the origination site, no longer so, as it yahoo!!

Ran tool bar cleaner, but no success, did delete rocket from the tool bar though.

Now, when FF starts, "rocket" is already typed in the search window.

Wanna see it gone, wanna see a yahoo search gone too. Google i'll tolerate

Can you help

Eric in Calgary

When I go looking at image search, I used to be able to link through to the origination site, no longer so, as it yahoo!! Ran tool bar cleaner, but no success, did delete rocket from the tool bar though. Now, when FF starts, "rocket" is already typed in the search window. Wanna see it gone, wanna see a yahoo search gone too. Google i'll tolerate Can you help Eric in Calgary

All Replies (2)

more options

Hello,

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

more options

You can check for recently installed suspicious or unknown extensions.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window