We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to attach files in gmail whilst using firefox

more options

When I try and attach a file to an email using gmail in firefox, nothing happens. No error messages, nothing.

When I try and attach a file to an email using gmail in firefox, nothing happens. No error messages, nothing.

Valgt løsning

Yours is one of 3 posts in the last 10 minutes on this issue. It could be the site. I'll take a look.

Les dette svaret i sammenhengen 👍 1

All Replies (7)

more options

Valgt løsning

Yours is one of 3 posts in the last 10 minutes on this issue. It could be the site. I'll take a look.

more options

after you press attach dont you have the option to choose your files?

more options

Could you check your pop-up setting for google.com? Here's how:

While you have the compose window on the screen, click the padlock in the address bar.

  • If the pop-up permission is listed there as Block, try changing it to Allow.
  • If the pop-up permission is not listed there, click More Information to launch the Page Info dialog, then click Permissions in the top bar. Scroll down to "Open pop-up windows", uncheck the box for "Set default" then click Allow and close the dialog.

Then try the paper clip again. Success?

Unfortunately, that is "Google-wide" and not limited to mail, so... other pop-ups are possible that you've never noticed before.

more options

No, nothing at all. It's as thought the button is null. When i do it in internet explorer, it works as it should. So, I don't really know what to do from here. I'm running Firefox v.31.0 if that information is needed at all.

more options

Well, it's working now. Weird. I didn't do anything, but it appears to have been a temporary issue for me. Thanks anyway :) Much appreciated!

more options

Well, it's working now. Weird. I didn't do anything, but it appears to have been a temporary issue for me. Thanks anyway :) Much appreciated!

more options

Firefox 34.0 seems to fix the recent problem with attaching files to emails; go to Help and About Firefox and update.