This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I reset Firefox, after being told that bookmarks would be saved, none now appear. How do I restore boookmarks?

  • 2 svar
  • 2 har dette problemet
  • 1 view
  • Siste svar av FredMcD

more options

After reset all of my bookmarks are missing, despite pop-up that said they would be saved. The Bookmarkbackups folder within the old firefox data folder is empty. Where are the books and importantly how do I restore them?

After reset all of my bookmarks are missing, despite pop-up that said they would be saved. The Bookmarkbackups folder within the old firefox data folder is empty. Where are the books and importantly how do I restore them?

All Replies (2)

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

Look on your desktop. Do you see a folder oldfirefox?

https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?esab=a&s=restore&r=1&as=s Restore the default Smart Bookmarks Folders This article explains how to restore the default Most Visited, Recently Bookmarked, or Recent tags "Smart Bookmarks" folders, if you deleted them.

https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?esab=a&s=restore&r=1&as=s Recovering important data from an old profile If you've had to create a new Firefox profile, this article will explain how to recover information like bookmarks, history and passwords from an old one.