This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ever since latest update 9/2/2014 I and other have been recieving Document Expired warnings, Why the change?

  • 7 svar
  • 78 har dette problemet
  • 4 views
  • Siste svar av dataphat

more options

Document Expired

This document is no longer available.

The requested document is not available in Firefox's cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

Bring back the Back button...I understand the security side of it. We will have to reprogram our entire systems to fix this. We designed our web based software to work on mozilla. Don't abandon your users.

Document Expired This document is no longer available. The requested document is not available in Firefox's cache. As a security precaution, Firefox does not automatically re-request sensitive documents. Click Try Again to re-request the document from the website. Bring back the Back button...I understand the security side of it. We will have to reprogram our entire systems to fix this. We designed our web based software to work on mozilla. Don't abandon your users.

All Replies (7)

more options

Are you sure this is new in Firefox 32? Users have mentioned this issue a few times during the past year. For example:

Could you provide a link to a page that has this problem?

more options

Yes just updated by accident 2 days ago. Didn't have this problem before (Since year one of Firefox).

more options

Ok this seems to work.

Options- Advanced- Check -Automatically Override Cache Management. Restart computer.

more options

I started having this problem around the same time. I'm using Fedora 20 64-bit and have not altered the settings. It would seem helpful if you would verify or acknowledge dataphat's fix above. It worked for me. Although in Linux, it's under "Preferences" instead of "Options." This question is asked in several places on the forum. Please verify this and/or any other fixes that work for this!

more options

Hi wefields, dataphat's suggestion is a new one that I don't think anyone else had mentioned before, so thank you for testing and confirming the workaround.

And yes, due to operating system conventions, it's:

Windows: "3-bar" menu button (or Tools menu) > Options Mac: "3-bar" menu button (or Firefox menu) > Preferences Linux: "3-bar" menu button (or Edit menu) > Preferences

more options

FWIW, I UNchecked the checkbox, "Automatically Override Cache Management" in Preferences/Options that dataphat mentioned above, closed Firefox, rebooted Linux, and the back arrow "Document expired" issue does not continue. Seems that just checking the box resets something even if the box is later unchecked. I'm not sure why that is, but I wanted to get you the information with the goal of getting it to the Firefox developers. Have a great day!

Endret av wefields

more options

Odd, the problem returned once so I unchecked the box closed Firefox restarted it and rechecked it again and it works. windows 7 64-bit.