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help with missing buttons

  • 3 svar
  • 1 har dette problemet
  • 7 views
  • Siste svar av Kevin

ashultz85
ashultz85
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Upgraded to version 32. I'm missing the 3 dot menu button, but do have hardware menu button. When I press on hardware menu, I do NOT have an option to go to tools. It doesn't look the picture they show when I searched for help. As a matter of fact, when pressing menu, it looks like the old version I had. did something not update properly, or could the new version not be compatible with HTC inspire? is appreciate any help thanks so much

Upgraded to version 32. I'm missing the 3 dot menu button, but do have hardware menu button. When I press on hardware menu, I do NOT have an option to go to tools. It doesn't look the picture they show when I searched for help. As a matter of fact, when pressing menu, it looks like the old version I had. did something not update properly, or could the new version not be compatible with HTC inspire? is appreciate any help thanks so much

All Replies (3)

Sangram Biswal
Sangram Biswal
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You need to reinstall Firefox from Play Store , Enable Sync first then wait for sync to finish synching then uninstall and reinstall

Please note : uninstalling without sync enabled will cause to loss all your data including form data,passwords, usernames,history and bookmarks

Deepanshu Thakur
Deepanshu Thakur
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Hi ashultz85, Thanks for asking your question support forum! Regarding your query we want to know that - 

* Your Android OS version you are using

Also it would be helpful for us if you paste a screenshot here to figure out the exact problem!

Kevin
Kevin
  • Moderator
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Are you using a custom Android ROM?