This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

changed from cc to bcc without asking

  • 1 svar
  • 1 har dette problemet
  • 10 views
  • Siste svar av Matt

stuffdone
stuffdone
more options

I have a particular email that I use to sent trouble tickets to and to reply to tickets. Problem is that none of my emails are being delivered because my Thunderbird keeps altering the to email from CC to BCC so the ticket system does not accept the emails.

It starts out as CC but the instant I click send it changes to BCC and I cannot stop that from happening. Even if I put that email in a second time as CC, it is changed to BCC on sending.

How to I stop TB from changing this? It is blocking my ticket system access.

I have a particular email that I use to sent trouble tickets to and to reply to tickets. Problem is that none of my emails are being delivered because my Thunderbird keeps altering the to email from CC to BCC so the ticket system does not accept the emails. It starts out as CC but the instant I click send it changes to BCC and I cannot stop that from happening. Even if I put that email in a second time as CC, it is changed to BCC on sending. How to I stop TB from changing this? It is blocking my ticket system access.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

try restarting Thunderbird with add-ons disabled from the help menu.