This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

How do i set master password , have tried all as it says, not go to page.

  • 2 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

kogwas
kogwas
more options

I cannot get into page chrome://pippki/content/resetpassword.xul this will not open Can you help me on this matter. Ken

I cannot get into page chrome://pippki/content/resetpassword.xul this will not open Can you help me on this matter. Ken

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

That's for resetting the Master Password.

See this - https://support.mozilla.org/en-US/kb/use-master-password-protect-stored-logins

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can rename the key3.db file (key3.db.old) and logins.json file (logins.json.old) and a possible signons.sqlite file (signons.sqlite.old) or move them to another folder to make it possible to undo the action. You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.

You can use this button to go to the currently used Firefox profile folder: