This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Flash stops playing sounds, then constant crashing.

  • 2 svar
  • 3 har dette problemet
  • 1 view
  • Siste svar av Maester

Maester
Maester
more options

So this only started happening recently and the only thing I can think of that I have recently done is update my Adobe Flash (directly from their website) and Firefox auto updates itself.

I'll be watching a Twitch steam, browsing YouTube or Tumblr and I'll try and play a video off youtube/tumblr and it'll play with no sound though the Twitch stream I'm watching will still be making sound. So I'll close the browser, reopen the browser, head to youtube, no sound on any videos, nothing from tumblr, nothing from twitch, flash videos won't play beyond the first frame. Close browser, reopen. Constant Flash crashes.

Only way to remedy this is to reboot entire computer.

Help?

So this only started happening recently and the only thing I can think of that I have recently done is update my Adobe Flash (directly from their website) and Firefox auto updates itself. I'll be watching a Twitch steam, browsing YouTube or Tumblr and I'll try and play a video off youtube/tumblr and it'll play with no sound though the Twitch stream I'm watching will still be making sound. So I'll close the browser, reopen the browser, head to youtube, no sound on any videos, nothing from tumblr, nothing from twitch, flash videos won't play beyond the first frame. Close browser, reopen. Constant Flash crashes. Only way to remedy this is to reboot entire computer. Help?

Endret av Maester

All Replies (2)

Shahriar Turjoe
Shahriar Turjoe
more options

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:

(See this Adobe blog post for technical details about Flash protected mode.)


For recent updates for Adobe Shockwave Flash, please update your version to 14. Please refer to the security updates and Adobe Security Bulletin for more information.

Please tell us if this helped!

Maester
Maester Eieren av spørsmålet
more options

s.Turjoe said

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles: On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages: (See this Adobe blog post for technical details about Flash protected mode.) For recent updates for Adobe Shockwave Flash, please update your version to 14. Please refer to the security updates and Adobe Security Bulletin for more information. Please tell us if this helped!

Nothing of the above helped. It's still happening.