We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why pester with updates which then disable firefox

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av FredMcD

more options

For the second time in the last few months the 'urgent update' kept coming up and constantly interrupting streaming and other internet use, every time I open firefox and during use on any website. When I clicked to update it did so but afterwards I could double click on any mozilla firefox symbol and it would not open. I had to uninstall and reinstall again from home page to make it work again. What is annoying is the fact that I know it wont take long before the update reminder will pester me again and that I have no way to stop it doing so, except uninstall and reinstall. What a nuisance.

For the second time in the last few months the 'urgent update' kept coming up and constantly interrupting streaming and other internet use, every time I open firefox and during use on any website. When I clicked to update it did so but afterwards I could double click on any mozilla firefox symbol and it would not open. I had to uninstall and reinstall again from home page to make it work again. What is annoying is the fact that I know it wont take long before the update reminder will pester me again and that I have no way to stop it doing so, except uninstall and reinstall. What a nuisance.

All Replies (1)

more options

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Look for, and rename any Mozilla and Firefox folders by adding .old to them.

Now run the full installer. If all goes well, remove the OLD folders when you are done.